What do the National Lottery, Paris Hilton, Eastenders, car insurance and train times all have in common?

Posted by & filed under Current Affairs.

It would seem this is what UK Google searchers were most interested in during February 2006. Google UK Zeitgeist – Feb 2006 The full list, in order of popularity, here: (I’m sure this says something about the UK today, but I’m not quite sure what): national lottery50 centdictionarywikipediaholidaysparis hiltoneastenderssimpsonspaintballcar insurancetrain timescheap flightschantellekatie priceweather

The alternative PR Week top 150

Posted by & filed under Technology PR.

Last week’s PR Week carried its annual top 150 agency rankings. Much was made of the fact that agencies that had been excluded for the past 3 years due to SarbOx had been reinstated – though not based on real figures, but on estimates based on a PR Week created methodology. It also made great… Read more »

CRM = Customer Relationship Massacre

Posted by & filed under Technology PR.

A recent story by Colin Barker at ZDNet shows that CRM failing to satisfy UK customers. As Barker explains: "UK companies are still struggling to retain customers as poor service, with endless waits on the telephone cited as major reasons for customers to move, a major survey has revealed.Some 65 percent of British consumers have… Read more »

The fragmentation of attention

Posted by & filed under Technology PR.

Fragmentation of the media. Innumerable ways of communicating with each other (I worked out I have around 15 different ways for people to get in touch with me), adds up to the worst possible context for preventing procrastination – or rather, having ones attention removed from the job in hand. Landline phone/home phoneMobile phoneEmail (office… Read more »

What do you want from me?

Posted by & filed under Technology PR.

David Maister wrote the definitive guide to running a professional service firm (if you are running a PR company, I’d say it is required reading) This is a recent blog post on the subject of ensuring you get the right brief from a client or colleague. http://davidmaister.com/blog.php?id=53 Wise words indeed. When someone gives you a… Read more »