Is Google turning evil?

Posted by & filed under Digital marketing, digital pr, General PR, online pr.

(This post first appeared on The Conversation) Google’s announcement of Search Plus Your World on Tuesday this week certainly got the digerati talking. Initially, reaction was quite positive. The idea that Google was explicitly acknowledging social signals as a ranking factor and giving people the opportunity to view either personalised or “objective” results was seen… Read more »

A 10 minute guide to SEO and PPC for PR people

Posted by & filed under Digital marketing, digital pr, Featured, General PR, online pr, SEO, Technology PR.

I deliver training workshops and webinars for both the CIPR and PRCA. I cover subjects such as SEO, social media, analytics and overall digital marketing – but always in the context of PR. It is gratifying when attendees tell me that I’ve helped demystify many of the concepts around SEO and PPC – and to… Read more »

Using Zendesk to power a PR consultancy website

Posted by & filed under Digital marketing, digital pr, marketing, online pr, tech pr, Technology PR, Web/Tech.

Anyone who has looked at the escherman site recently will have noticed it has changed. We’ve ditched Squarespace and taken the bold step of using Zendesk as the framework for the entire site. Why did we do this? Zendesk is a brilliant web based helpdesk software product (disclosure: client). However, the more we looked into… Read more »

“Social media is vital say top SEO firms”. But the bosses aren’t very social…

Posted by & filed under Digital marketing, digital pr, marketing, online pr, SEO.

One of the most frequent comments from search agency bosses in the recent NMA league table of the UK’s top search firms was the importance of social media to search. The following is a representative quote: “the biggest growth opportunities are in increasing the effectiveness of search by integrating it with areas such as display… Read more »

Using Zendesk as a Press Office help desk for journalists

Posted by & filed under Digital marketing, digital pr, General PR, online pr, SaaS, Technology PR, Web/Tech.

If you think about, a press office is basically a help desk for journalists. The terminology may differ, but many of the processes are similar. An IT support desk will talk about support tickets – a press office will describe it as a journalist enquiry. Either way, both need to be dealt with and resolved… Read more »

Recycled Friday: Is £2.5 billion really spent on press releases in the UK?

Posted by & filed under Digital marketing, digital pr, Facebook, Fashion, General PR, Humour, information risk management, IT security, marketing, Media, Men's footwear, Music, online pr, Pocket Video, Politics, SaaS, Science, SEO, SF, sharepoint, tech pr, Technology PR, Television, Travel, Video, Weblogs.

I was inspired by the following comment from @adcontrarian in his latest blog post: Because I am a lazy bastard and the thought of writing five posts a week is a constant source of terror, I have decided to introduce a new policy around here. From now on, on Fridays,  I’m going to recycle old… Read more »

A question for Social Media Experts (and SEO experts). Do Tweets improve SERP rank?

Posted by & filed under Digital marketing, digital pr, online pr, SEO.

Does Tweeting having an impact on SERP results? Google has certainly indicated that “social signals” have an increasing role to play. However, hats off to Fresh Egg for actually conducting some tests to see whether this really was the case. You can read a full account of their experiments here. However, here is a thumbnail… Read more »

MarCom Professional is dead. Long live the CIPR Conversation.

Posted by & filed under Digital marketing, digital pr, General PR, online pr, tech pr, Technology PR.

Since July 2009, I’ve been a regular contributor to the popular Marcom Professional site. Indeed, every fortnight, subscribers have been regaled with my peculiar thoughts on all things PR and marcom related via the Friday Round Up e-mail newsletter (every other week, the inimitable Mr Philip Sheldrake has done the honours). As of next Monday (April… Read more »