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Recycled Friday: Is £2.5 billion really spent on press releases in the UK?

I was inspired by the following comment from @adcontrarian in his latest blog post:

Because I am a lazy bastard and the thought of writing five posts a week is a constant source of terror, I have decided to introduce a new policy around here. From now on, on Fridays,  I’m going to recycle old posts that I like and that are still relevant. Today is our first Recycled Friday.

What a great idea. Having nearly 600 posts over 7 years gives me a good back catalogue to plunder.

Without further ado, here is a post I wrote five years ago – has much changed? You be the judge.

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New survey conducted by Benchmark Research on behalf of Glide Technologies has thrown up some interesting, if not entirely unsurprising, results about the PR industry in the UK today.

The full report is here:

Glide PR survey

However, the one item that caught my eye was the calculation that  £2.5bn is spent on press releases in the UK. This based on the survey finding that 39pc of PR professionals time is spent on creating, distributing, and following up on press releases – and the estimated total size of the UK PR industry at £6.5bn. Couple that with only 32% of releases received by the media being of genuine interest, then I calculate that means £1.7bn is being wasted on irrelevant press releases.

Although I’d take this calculation with a pinch of salt, it would be fair to say that an awful lot of money is still being spent (and wasted) on the humble press release.

The survey also highlighted a clear discrepancy between journalists desire to be contacted by email and PRs who still overwhelmingly use the phone.

I know the reasons for both sides views. Journalists have been jaundiced by too many wasteful phone calls along the lines of “did you get my press release”, or are you attending exhibition X (see Phil Muncaster of IT Week vent his spleen re: the pre-InfoSec deluge of calls asking him whether he was going – Muncaster InfoSec rant )

On the other side, PRs often feel that they will get more “attention” by actually talking to the journalist. Though of course that still means you need a good enough story to give them.

My take on the survey as a whole is that is shows the same old values still apply to PR in terms of media relations – journalists will give the time of day to a trusted source – but even that doesn’t guarantee they will use a story. Perhaps some of that wasted £1.7bn could be spent on training PR professionals to get better at becoming trusted information sources.

Other findings below:

81% of Journalists on a desert island opt for laptop over a phone

Email remains the most popular delivery format for journalists. Fax, post, newswire, PDA and SMS all decline. RSS and IM emerge.

76% of journalists more likely to use press communication with photos etc.

89% of journalists will visit an organisation’s website most of the time when writing about them

Journalist Complaints

Poor use of email (e.g. sending large attachments) accounts for the two greatest online deterrents to journalists

Only 32% of releases received by the media are of genuine interest

73% of journalists think an organisation is ‘not media friendly’ if its online press information is poor. 60% think they’re ‘lazy’, 50% that they’re ‘incompetent’.

Research conducted by Benchmark Research.

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Digital marketing digital pr IT security online pr tech pr Technology PR

How do you distribute and monitor social media guidelines?

Strict businessmanMore and more organisations are looking to draw up social media guidelines. As I’ve previously pointed out, many larger companies have already put in place policies relating to blogging and social network participation. However, it occurred to me there is not much discussion around the subject of distributing, monitoring and enforcing social media guidelines. Having a written social media usage policy is clearly a necessary first step. But how do you make sure people have seen these guidelines? More importantly, how do you know that they have actually read and understood them? And are aware of the consequences of failing to abide by them? (Take Cisco for example: “Please be aware that violation of this policy may result in disciplinary action up to and including termination.”)

Perhaps social media might be able to learn something from the world of IT security. There are already tools that allow businesses to readily distribute and monitor IT security policy, as well as educate employees. So why not for social media guidelines?

What do people think?

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digital pr General PR information risk management IT security Media online pr People tech pr Technology PR

Journalists using LinkedIn profiles to “vet” interviewees?

As I noted in my recent Online PR whitepaper, there are some novel digital twists occurring within traditional media relations. Take the good old journalist interview. In the past, a journalist would probably have to take at face value a bio provided by the PR person of a prospective interviewee.  On LinkedIn, although the background info provided by the person themselves might be of relevance, more value is to be had from what other people think of them ie LinkedIn recommendations.

Here is a practical example.  We began working with information risk management specialists ArmstrongAdams in December last year. Tim Kipps is ArmstrongAdams’ spokesperson on all issues related to information risk management and IT security.  Tim certainly knows his onions when it comes to his subject matter. However, another thing that I found very impressive were the huge number of recommendations he has on his LinkedIn profile (46). The frequency with which words and phrases like “expertise” and “high integrity” appear has certainly been reassuring to me that in terms of media interviews, we are putting forward someone who is clearly respected in his field and really does know what he is talking about.  And is trustworthy.  For journalists, that surely has to be a good thing.

It’s also a good thing for a PR too. It is easy to overlook the fact that a PR is often judged by the quality of the spokesperson he/she pitches to the media. Rightly or wrongly, a journalist may view a PR less favourably if the quality of interviewee they pitch is seen as sub-optimal. If both PR and client have a mutual interest in ensuring that only the most qualified and worthwhile spokespeople/interviewees are pitched to the media, then surely that too has to be a good thing.